Privacy Policy

Effective September 18, 2026 · Last updated October 8, 2026

This policy explains what BiteBuzz (“BiteBuzz,” “we,” “us”), operated by BiteBuzz LLC, collects when you use the BiteBuzz mobile app, why, and what choices you have. BiteBuzz is a discovery app for local food and drink deals. It is currently a pilot in Las Cruces, New Mexico.

Information we collect

Information you give us

Account details — your email address, and a display name and optional profile photo if you add them. Email and password are used to sign you in.
Guest accounts — you do not need an email to start. When you tap a BiteBuzz card at a business, or follow, save or tap in before signing up, the app creates a guest account for you automatically. A guest account has a random internal ID and no name or email; it lives on your device and holds your visits, follows, saved deals and rewards. If you add an email and password later (“Add your email to save your cards”), the same account keeps everything and becomes a regular account. If you delete the app or lose your phone without adding an email, we cannot recover a guest account.
Visits and rewards — when you check in at a business (by tapping its card or in the app), we record which business and when, and any reward you earn or use there. Businesses see their own visit and reward counts; they do not see your name or email.
Birthday (optional) — the month and day only, never the year, if you choose to add one. Used only so a business you follow can send you a birthday reward.
Age confirmation — before viewing nightlife content (“Buzz”), you confirm you are 21 or older. We store the date and time you confirmed this, not your birth date.
Your saved, followed, and interested-in places and deals — the deals you tap “Save” on, the businesses you follow, and places you mark interest in.
Reports and feedback — if you report a problem with a deal, we store the deal, the reason, any note you add, and that it came from your account.
Business submissions — if you register a business, the business name, address, category, contact details, and any logo or verification document you upload.

Information collected automatically

Location — with your permission, your device's approximate location, used to show deals near you and sort them by distance. You can instead type a city. If you set a “home” location, we store that. When you check in, the app briefly checks that you are near the business; we do not keep a history of where you have been.
“The Move” tap-ins — on the Buzz tab, tapping to say which bar you're headed to tonight. This resets nightly and is tied to your account.
Push notification token — a device identifier issued by Apple/Google (via Expo) so we can send you deal and birthday-reward alerts, if you allow notifications.
Loyalty membership number — a random member number generated for your account, used to identify you for in-store rewards and redemption at participating businesses.
Product analytics — we use PostHog to understand how the app is used. This includes: which screens you view; taps on on-screen elements; specific actions like signing up, viewing or redeeming a deal, following a business, tapping “The Move”, checking in at a business, which filters you tap, and how many results a search found (plus the search words, but only when a search finds nothing, so we know which businesses to add); app open/update/background events; and your device's OS, app version, and device type. When you have an account (guest or regular), this activity is linked to your account's internal ID (not your email) so we can, for example, avoid double-counting a returning user, and we note whether the account is a guest account or a regular one; it's unlinked when you sign out. We do not use session recording — PostHog never captures a video or replay of your screen.
Error and crash reports — if the app hits an unexpected error, we automatically receive a report (also via PostHog) so we can fix it. This can include technical details like which screen you were on, but not your password or payment information (we don't collect payment information at all).

What we do not collect

No payment card or bank information. BiteBuzz does not process payments.
No access to your contacts, photos (beyond a photo you deliberately choose to upload), microphone, or messages.
No screen recordings or session replays of your device.
No third-party advertising SDKs, and no tracking of you across other apps or websites.

How we use information

To operate the app — show you nearby deals, keep you signed in, save your deals, and let businesses manage listings.
To respond to deal reports and keep listings accurate.
To understand which deals and features are used, and to improve the app.
To contact you about your account or a report you filed.
To detect and prevent abuse, and to comply with the law.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

How information is stored and shared

BiteBuzz runs on Supabase, which hosts our database and authentication on cloud infrastructure located in the United States. Data is protected in transit with encryption and, within the database, by per-user access rules so that one user cannot read another user's account data.

We share information only with:

Service providers that run the app on our behalf — our hosting provider (Supabase), our email-delivery provider (Resend, for sign-in and password-reset messages), our product-analytics provider (PostHog, described above), and the app stores (Apple, Google) for crash and delivery data. They may only use it to provide their service to us.
Authorities, if we are legally required to, or to protect the rights and safety of people or of BiteBuzz.
A successor, if BiteBuzz or its assets are acquired or merged — in which case this policy continues to apply, or you will be notified of a new one.

Deal listings, business names, and business-provided details are shown publicly in the app. So are aggregate counts built from other users' activity — like a business's total follower count, or how many people have tapped “The Move” for a bar tonight — but never in a way that identifies you individually. Your account email, saved deals, location, and reports are not shown to other users.

Retention

We keep your account information for as long as your account exists. Guest accounts that never added an email are cleaned up automatically: an empty guest account (no visits, follows or saved deals) is deleted after 30 days, and any guest account the app has not opened in 6 months is deleted. If you ask us to delete your account, we delete your personal information within 30 days, except where we must keep something to comply with the law or resolve a dispute. Aggregated or de-identified data that cannot reasonably identify you may be kept.

Your choices and rights

Location — you can turn off location permission in your device settings at any time; the app will ask you to type a city instead.
Notifications — you can turn off push notifications in your device settings at any time; we'll stop sending you deal and birthday alerts.
Access, correction, deletion — email hello@bitebuzz.app to see, correct, or delete the personal information we hold about you, or to delete your account.
Depending on where you live (for example, California or other U.S. states with privacy laws), you may have additional rights to know, delete, correct, and to not be discriminated against for exercising them. Contact us at the address above and we will honor them.

Children

BiteBuzz is not directed to children. You must be at least 17 years old to use the app at all, and you must self-confirm you are 21 or older to view nightlife content in the Buzz section — we do not collect or verify your actual birth date for this, only your confirmation. We do not knowingly collect personal information from anyone under 13; if you believe a child has given us information, contact us and we will delete it.

Security

We use reasonable measures — encryption in transit, database access controls, and limited staff access — to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to this policy

If we make a material change, we will update the date above and, where appropriate, notify you in the app or by email. Continuing to use BiteBuzz after a change means you accept the updated policy.

Contact

BiteBuzz LLC
9287 Griffith Avenue, Delhi, CA 95315
hello@bitebuzz.app